Before you can do anything for an offender who has been arrested and is being held in the Douglas County Detention Center or any jail; whether it be bonding, visiting, mailing, sending money, commissary or any other type of service, you need to first confirm what jail is holding them and then search for them on that jail's inmate roster, list or daily booking sheet.
The purpose of the information on this page is to guide you through the process of searching for your inmate and once you locate them, giving you all the information you need to communicate with them to make their life a little easier while they are incarcerated.
Discovering if someone has been arrested in Douglas County and has been put in jail can be approached through various methods, each offering a unique avenue to obtain the needed information.
Whether you're looking for a loved one, a friend, or an acquaintance, understanding the resources available to you can streamline the process significantly.
The following information will outline several strategies to help you navigate through the available data, ensuring you're well-informed and equipped to find the information you seek.
The main thing is not to fall for the fake ads that claim to be able to do an inmate search for you, when actually they end up charging you money for outdated personal data on the offender, and then making it near impossible to stop the recurring charges on your debit or credit card.
We help you through this process by compiling a list of Categories, Questions and Answers for everything you need to know about the Douglas County Detention Center’s Inmate Search Policies, Rules and Guidelines.
If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.
The primary method for finding if someone was arrested in Douglas County involves checking the official Douglas County Detention Center inmate roster. This digital ledger is accessible through their official roster, offering an up-to-date list of individuals currently detained within the county's jurisdiction.
This resource is invaluable for immediate searches and provides a comprehensive overview of the inmate's status. These are updated daily, although some updated as often as every 15 minutes.
Vinelink.com serves as a national database for inmate tracking, presenting another layer of search capability for those investigating an arrest in Douglas County. This platform extends beyond local confines, offering insights into inmate statuses in almost every one of the 3,200 counties across the United States.
For direct inquiries, calling the Douglas County Detention Center at 303-660-7550 remains a straightforward option. This line is operational 24 hours a day, allowing for immediate assistance and information retrieval. Furthermore, for more detailed inquiries or specific requests, writing or visiting the jail might yield more comprehensive results.
The Douglas County Detention Center's address is:
4000 Justice Way
Castle Rock, CO 80109-7547
Engaging in an online search can also unveil information regarding someone's arrest. Utilizing the individual's name, alongside the town or city of the arrest and the suspected crime, might lead to public records or news articles detailing the incident.
Local newspapers, police departments, and sheriff's offices often maintain a daily police blotter, accessible on their respective websites. This way, where the offender is being held can be narrowed down a jurisdiction that you may not have even considered.
Understanding what information is included in the Douglas County Detention Center booking records and the jail roster can further aid your search.
Typically, these records, accessible online, encompass a variety of details such as:
It's important to note that the extent of available information can vary, affected by state laws and the policies of the particular facility.
The frequency at which jail booking records and rosters are updated is crucial for timely information. Most jails conduct updates at least once daily, though some may do so more frequently, ensuring the roster reflects the most current data.
Expanding the search to include the Douglas County Detention Center, additional strategies become relevant. Besides the official jail inmate roster and Vinelink.com, contacting local police departments in Douglas County can be beneficial, especially since local jails may hold recent arrestees before their transfer to the county facility.
Exploring jails in neighboring counties by checking their rosters could also uncover where the individual was detained, especially if the arrest occurred outside Douglas County.
For those seeking information on inmates within the Colorado state prison system or in the Federal Bureau of Prisons, specialized resources are available. The Colorado Department of Corrections and the United States Bureau of Prisons maintain dedicated inmate locators, offering detailed records and updates on inmates' custody status or location.
Similarly, for detainees in ICE facilities, the ICE online detainee locator provides a specialized tool for finding individuals based on name or Alien Registration Number.
To locate an inmate within a Colorado state prison, several resources are at your disposal. The Colorado Department of Corrections provides an official state inmate search tool, designed to help you find individuals incarcerated within the state's correctional system. This tool is straightforward to use and requires basic information about the inmate you're searching for.
Additionally, Vinelink.com offers a comprehensive, nationwide inmate locator resource, giving you broader access to inmate records beyond Colorado.
For more direct inquiries, contacting the Colorado Department of Corrections by phone can provide immediate assistance and information regarding an inmate's status, location, and available visitation rights.
When seeking information on inmates housed in federal prisons, the United States Bureau of Prisons maintains a meticulously updated inmate locator. This platform allows you to search for any inmate who has been part of the federal prison system since 1982.
The search results will inform you of the inmate's current custody status, including the specific facility they are housed in, unless they are in transit between institutions. The locator also displays key details such as the inmate's BOP Registry Number, demographic information, projected release date, and options for visitation and financial support.
For those needing to find a detainee within an ICE facility, the US Immigration and Customs Enforcement's online detainee locator is an up-to-date tool for tracking foreign detainees aged 18 and above.
The search criteria require exact matches for names or the use of an A-number (Alien Registration Number), ensuring precise results. This tool is particularly useful for locating individuals who have been arrested for state crimes and are not U.S. citizens, offering insight into their custody status, whether they are awaiting trial or serving a sentence, and including those who might face deportation post-conviction.
These resources collectively offer multiple avenues to locate incarcerated or detained individuals, whether their confinement is due to state felonies, federal offenses, or immigration-related detentions.
Each different list provides specific details pertinent to the inmate's or detainee's status, facilitating connections and support from family, legal representatives, or interested parties.
Obtaining detailed information on someone incarcerated in Douglas County may require direct communication with the jail if online resources do not yield the necessary details. This can involve calling the jail at 303-660-7550, writing to them, or visiting the facility in person. It's important to note that jails often limit the dissemination of information about inmates to protect their privacy, especially when they have not been convicted. However, once an individual is convicted, more information tends to become available.
For those adept at online research, utilizing search engines can uncover a wealth of information about an individual's past, mirroring the capabilities of media investigations.
Public records websites offer another avenue for gathering detailed information, with some services providing comprehensive data for a nominal fee.
Finding an inmate in juvenile detention presents unique challenges due to privacy laws and protections afforded to minors in the United States. Generally, individuals under the age of 18 are considered juveniles and are treated differently within the criminal justice system.
When a juvenile is arrested, their information is not typically disclosed to the public via inmate search pages or detention center rosters. Access to such information is usually restricted to the juvenile’s parents or legal guardians, ensuring their privacy and protection.
In cases involving serious felonies, such as capital murder, some states might make an exception and release the juvenile's name to the public upon arrest or conviction.
Despite these exceptions, it remains uncommon for juvenile detention information to be publicly accessible.
Finding an inmate in Douglas County involves a few key steps and considerations. Here's a structured guide to assist you in the process:
If you're unable to locate an inmate believed to be in custody in Douglas County, consider the following possibilities:
By following these guidelines and considering each point, you can streamline your search for an inmate in Douglas County or address any issues that arise during the process.
Finding an inmate in Douglas County involves a few key steps and considerations. Here's a structured guide to assist you in the process:
If you're unable to locate an inmate believed to be in custody in Douglas County, consider the following possibilities:
Often, especially in smaller jails with limited resources that do not maintain public inmate rosters, and either do not answer their phones in the evenings, or are stubborn about giving out information about offenders in custody, friends, family members or the general public has no way of finding out if someone is being held in jail.
While this issue is not necessarily the case with the Douglas County Detention Center, for jails that do make it difficult, there are other ways to get this information using a simple trick, and it works like this:
In the sections below, we provide links to various third-party inmate services for inmates being held by the Douglas County Detention Center, such as:
All you have to do is go to their website, register your name and email with any of these services, which is always free and between you and the particular company (the jail is not made aware), and then locate the Douglas County Detention Center or whatever facility you believe this person is being held in.
Once you choose the facility, the second step is typing in the name of the person. With most of these websites, you only need the first letter of their last name and it will bring up every inmate's name that begins with that letter. Some of them do require you enter the booking number or Inmate ID number, which you can't get without calling the jail to find out, but that is rare.
Once you do confirm that they are in fact in that facility, you can make arrangements to contact them through that service. That said, if the facility requires that the inmate put you on their visiting list first, now that you know they are in there, you can at least mail them a letter (or a postcard if that is all that is allowed) and request they put you on their list of people that can visit, receive phone calls, text with, etc.
It's that simple.
In certain situations, inmates may be granted permission to attend a family member's funeral, though several factors influence this decision:
An inmate's placement within low or high-security facilities is determined by:
The extent of information released about an inmate varies and may include:
The availability of this information is subject to state laws, jail policies, and decisions by the sheriff or warden.
Vinelink.com is a comprehensive tool designed to serve a multitude of needs for those seeking information on offenders and inmates across the United States:
To access jail or inmate records from years past in Douglas County, follow these steps:
If you're looking to have your Douglas County jail record sealed, the process involves several key steps:
If you're seeking prison records within the state of Colorado, a structured approach is required to ensure you gather all necessary information. Here's how you can request these records:
This guide into locating an inmate through searches, lists, rosters, booking reports, arrest records, direct communication, national databases, online searches and media reports aimed to equip you with a comprehensive understanding of the tools and methods at your disposal for finding out if someone was arrested in Douglas County.
By leveraging any or all of the resources above, you can navigate the complexities of this process with greater ease and efficiency.
We’ve compiled a list of Categories, Questions and Answers for everything you need to know about the Douglas County Detention Center’s Visitation Schedules, Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.
Yes, Douglas County Detention Center permits inmate visitation. Under federal law, facilities must allow offenders, whether awaiting trial or convicted, to receive visits from family and friends. However, policies on the duration and frequency of these visits vary by state and individual facility, ranging from 30 minutes per month to an hour or more daily.
Prior to visiting, the inmate must add you to an ‘inmate visitor’s list,’ which may be limited to a specific number of people. Facilities often conduct background checks on visitors for security reasons. In addition, you most likely will have to register with the third-party visitation service that the jail contracts with.
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online or on-site video visit.
Phone: 972-734-1111 or 877-578-3658
There are three main types of visitation available at Douglas County Detention Center:
Visitation policies can be restrictive, with jails capable of limiting approved visitors based on security assessments. It's essential to be on the inmate's approved list and possibly undergo a background check to ensure a smooth visitation process.
Visitation schedules at specific facilities, such as the Douglas County Detention Center, are subject to frequent changes.
It is recommended to contact the facility directly at 303-660-7550 for the most current schedule.
Video visitation from both the jail lobby and from your home offers greater flexibility, facilitated by the use of hand-held devices and terminals provided by third-party services.
Douglas County Detention Center
ON-SITE (at the jail) INMATE VIDEO VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| MONDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| TUESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| WEDNESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| THURSDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| FRIDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| SATURDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
Douglas County Detention Center
OFF-SITE (at home) INMATE VIDEO VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| MONDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| TUESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| WEDNESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| THURSDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| FRIDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| SATURDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
Jail visitation policies allow for in-person interactions. Every jail is different in the amount of visitation time each inmate is allowed.
Jails often try to match what the United States Bureau of Prisons allows, which is a guaranteed minimum of four hours of visitation per month. State policies and systems may vary, offering their own set of guidelines for visitation times and frequencies.
Upon sentencing to prison, inmates must list individuals as approved visitors to enable visitation. This list is subjected to a background check by the prison to identify potential security risks or policy violations among visitors. Most prisons allow 10 to 20 approved visitors per inmate, limiting visits to as many as four individuals at any given time, including children.
Traditionally, prisons have supported contact visits, allowing inmates and visitors to share a brief embrace or handshake. However, to combat contraband smuggling, many institutions are shifting towards non-contact and video visitations.
Jail and Prison visitation rights are granted in every state, with specific regulations on the minimum visitation time allowed for inmates. Federal prisons guarantee at least four hours of visitation per month. To visit an inmate, you must be listed as an approved visitor on a document filled out by the inmate post-sentencing. Failing to appear on this list means you cannot visit. Prisons conduct thorough background checks on potential visitors to ensure they comply with facility policies and pose no security risk.
Jails typically allow between ten to twenty approved visitors per inmate, limiting the number of visitors per visit to four or less, including children. Despite traditionally allowing contact visits, which include brief physical interactions, the rise of contraband issues has led over 98% of the jails nationwide to adopt non-contact and video visitation methods only.
Visitation schedules at facilities like the Douglas County Detention Center are subject to change, necessitating direct contact with the facility for current information. Both in-person and video visits require scheduling, with video visitation offering more flexibility due to the availability of technology such as hand-held tablets for inmates.
Each facility, including the Douglas County Detention Center, sets its own visitation rules, affecting the frequency and duration of visits, which can range from 30 minutes a month to an hour or more daily. Appointment requirements vary, with some jails operating on a first-come, first-served basis. Visitation schedules can change unexpectedly, and emergencies may lead to cancellations without notice.
Visits typically last from 15 minutes to an hour, though remote visits from home can be scheduled back-to-back, extending the duration. These video visits, facilitated by third-party companies, incur a fee, which varies by company and facility policy. In general the cost for a video visit works out to be about $0.30 per minute, however there are some jails that charge as much as $1.00 per minute.
The number of visitors allowed per jail or prison visit varies, influenced by the visitation area's capacity and the staff available to supervise. While most facilities limit visitors to three or four at a time, with a maximum of two adults, video visits from home have no participant limit.
Visiting an inmate requires adherence to specific rules and regulations set by each jail and prison, encompassing security checks, age and ID requirements, restrictions on recently released inmates and felons, child visitor policies, and behavioral expectations during visits.
Dress codes for visitation are strictly enforced to maintain a respectful and secure environment, prohibiting revealing, gang-related, or inappropriate attire.
Visitors are generally limited to bringing essential items only, such as ID and car keys, with specific allowances for prisons including clear plastic purses for vending machine use.
If and when babies are allowed, the visitor may bring in one change of diaper, a few wipes, a teething ring, and a clear bottle
Visitation rules vary across all jails and prisons, yet common guidelines exist.
The dress code aims to prevent overly casual, revealing, or suggestive attire. Prohibited items include shorts, short or long skirts, sleeveless clothing, low-cut tops, underwire bras, sweatpants, leggings, tank tops, excessive jewelry, hats, see-through clothing, pajamas, sunglasses, wigs, uniforms, and high heels over 1 inch.
In general, visitors are only allowed to bring essential items like their ID and car key into a jail. Prisons may permit a clear plastic purse with coins for vending machines, typically not exceeding $40.00.
When considering what to wear, a good rule of thumb is to choose attire you would wear to meet someone’s grandmother for the first time.
In most U.S. jails, contact visits are not permitted, except for in New York State, where it is standard. And even there, they only allow brief physical contact at the beginning and end of visits, such as a brief hug, kiss or handshake.
Prisons are alittle more lax and may allow hand-holding, but jails generally do not. Both friends and family are entitled to visit inmates, with exceptions in juvenile detention centers limited to parents, grandparents and legal guardians and occasionally, siblings.
Video visitation is favored for its convenience and security benefits, reducing staff requirements and contraband risks. It potentially generates revenue for facilities and offers inmates more frequent contact with their loved ones, enhancing privacy.
Visitors can use video visitation from various locations, including home or work, using devices like computers, tablets, or phones. This method saves time by eliminating the need for travel and waiting, with options available for those without personal devices through scheduled appointments at the facility.
Various companies specialize in facilitating video visitation for jails and prisons, offering technology solutions to connect inmates with their friends and family remotely.
Below is a list of these companies, provided in alphabetical order with links to their respective websites:
Additionally, some facilities utilize mainstream platforms like Microsoft Meeting and Zoom for video visitation.
Conjugal visits allow prison inmates to spend private time with their spouses, sometimes including their children, ranging from several hours to a weekend. These visits aim to maintain strong family bonds and are available in select state prisons, such as California, Connecticut, Washington, and New York, subject to eligibility criteria like marital status, good standing within the prison, and completion of preparatory courses.
There are no conjugal visits in any US jail, nor any federal prison or ICE facility.
In the United States, only a few states offer the privilege of conjugal visits, allowing inmates to spend private time with their spouses. This practice is permitted in California, Connecticut, Washington, and New York.
Conjugal visits aim to maintain and strengthen family bonds, sometimes including the inmate's children, with facilities providing recreational activities for them. It's noteworthy that other countries have more liberal policies regarding such visits.
Visitation privileges can be suspended for various reasons, including inappropriate behavior by either the inmate or the visitor.
If you find your visitation rights suspended, a formal appeal can be made. This involves writing a detailed letter to the facility's administration, expressing your viewpoint and requesting a reconsideration of the suspension.
Your appeal should be addressed to the relevant authority at the facility and include both the inmate's and the visitor's full names, identification details, and a thorough account of the incident that led to the suspension.
Your letter should highlight the importance of continued visitation and proposing what actions might be taken in the future to avoid such incidents are crucial components of your appeal.
It's recommended to offer a face-to-face meeting to discuss the matter further, emphasizing a respectful and understanding approach towards the facility's staff.
When visitation rights are suspended, appealing the decision is a structured process. It involves drafting a letter addressed to the administration of the correctional facility. Below are the essential elements to include in your appeal letter:
Start your letter by addressing it to the specific authority within the facility (Captain, Jail Administrator, Warden, etc.).... Name and Title.
Address it as follows:
Name
Title
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547
Your letter should provide a clear and comprehensive narrative of the situation, including:
Offering to meet in person for a discussion can also demonstrate your commitment to resolving the issue. Remember, maintaining a respectful and empathetic tone throughout your correspondence can significantly impact the outcome of your appeal.
By approaching the situation with empathy towards the challenges faced by correctional staff and maintaining a professional tone in your correspondence, you can significantly improve the chances of a favorable outcome for your appeal.
When addressing a visitation suspension, maintaining a professional, detailed, and respectful tone in your correspondence is crucial.
Avoid personal attacks on staff members, understanding that their behavior may be influenced by challenging circumstances or stressful experiences.
Correctional officers face a demanding environment, constantly vigilant against potential threats and manipulations. Recognizing their challenging position and showing empathy in your appeal can foster a more favorable outcome.
Visiting an inmate requires a prior application, including a background check by the jail to assess any criminal history or active warrants. Being transparent about your history is essential, as misinformation can lead to a loss of visitation rights.
Convicted felons may need to apply directly to the sheriff, with family members generally having a higher approval chance than friends. Policies vary, with some jails implementing zero-tolerance policies against felons or recent inmates visiting.
Understanding the complexities of visitation rights in jails and prisons, especially for individuals with a criminal record, is crucial.
Correctional facilities have stringent policies to ensure the safety and security of all involved, yet provisions exist for family connections to be maintained.
For those with a criminal record, including convicted felons or recent inmates, the visitation process involves a detailed application. This includes disclosing your history honestly, as misinformation can lead to a ban on visits.
Special permissions are typically required for felons, with immediate family members often having a higher chance of approval. However, policies can vary, with some facilities implementing strict no-visit rules for felons or recent inmates.
If the inmate is your child, exceptions are more likely. Jails and prisons recognize the importance of maintaining the parent-child bond, potentially allowing visits under specific guidelines, even for those with a criminal record.
Visitation rights for juvenile inmates are generally more restrictive, focusing on immediate family members such as parents, grandparents, legal guardians, and sometimes siblings. This is to ensure a safe and controlled environment for the youth in custody.
Children are usually permitted to visit inmate family members but must be accompanied by an adult who can legally prove their relationship. Facilities may have specific days dedicated to visits involving children to accommodate their needs and minimize distractions.
Babies are typically allowed but require a birth certificate for identification. Parents may bring necessary items for the baby's care, although some jails have restrictions or do not allow babies in the visiting area.
To ascertain if you have a criminal record, especially if uncertain due to name changes or misspellings, an online search can be invaluable. A cost-effective and comprehensive option for this purpose is accessing a nationwide database.
Websites like privaterecords.net offer a 7-day trial for a nominal fee, facilitating a thorough check across various records to uncover any possible criminal history linked to your name.
Video visitation, often referred to as remote visitation, is evolving as the preferred mode of connecting inmates with their families and friends. This system offers several advantages for both the correctional facility and the visitors.
We’ve compiled a list of everything you need to know about the Douglas County Detention Center’s Inmate Video Visit Schedules, Policies, Rules and Guidelines. If you still have questions after reviewing this section, call 303-660-7550 for further assistance.
Video visitation is not only about convenience but also about maintaining connections without the logistical hurdles of traditional visits.
To participate, visitors need to be on the inmate's approved list and can use the facility's terminals if they lack personal devices.
Douglas County Detention Center
ON-SITE (at the jail) INMATE VIDEO VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| MONDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| TUESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| WEDNESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| THURSDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| FRIDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| SATURDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
Douglas County Detention Center
OFF-SITE (at home) INMATE VIDEO VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| MONDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| TUESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| WEDNESDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| THURSDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| FRIDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
| SATURDAY | 7:00AM-11:30AM 1:00PM-2:00PM 3:00PM-4:30PM 5:00PM-10:00PM |
While each jail has their own policies and contracts, this list represents most of the providers that jails in the U.S. use for inmate video visits.
Some jails simply use Microsoft Meeting or Zoom:
Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote visits.
Schedule your visit.
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online remote video visit.
Phone: 972-734-1111 or 877-578-3658
The most important thing to know is that your call is not private. Your video visit with an inmate can be watched in real time and/or reviewed later by authorities and outside parties.
Any conversations, except those with a lawyer or a priest, are not privileged. You can be prosecuted for talking about escaping, crimes that might be committed in jail, or any other conversations that concern illegal activities. Because these conversations happen in a jail setting, there is likely no requirement for a warrant and the jail doesn't need to advise you that every call is being monitored and recorded.
If an inmate breaks a tablet or is otherwise being punished for misconduct, she or he may lose video call privileges.
Ironically, where in-person visits are free, but are more work for the jail, video visits usually cost money. The price is often $8 for 20 minutes. This will vary depending on the jail, but a charge is normal.
We’ve compiled a list of frequently requested answers for everything asked about Douglas County Detention Center’s Inmate Telephone Policies, Rules and Guidelines. If you still have questions after reviewing this section, call 303-660-7550 for further assistance.
Contrary to the common portrayal in the media, the right to make a phone call after being arrested is influenced by state laws rather than being a direct constitutional guarantee. The specifics of this right can vary significantly based on your location at the time of arrest.
In general, every person arrested in allowed one to two phone calls to a lawyer, bailbondsman, friensd or family member prior to being processed and remanded to a cell.
While specifics can vary, common elements in many state laws include:
Upon receiving access to a phone, prioritize contacting your criminal defense attorney. They can provide guidance on your situation, including advice on any additional calls you are permitted to make.
Direct calls to inmates at the Douglas County Detention Center are not permitted. To verify an inmate's custody status, you can contact 303-660-7550 or check their custody status online with the Douglas County Detention Center inmate roster. Initially, after arrest and during booking, offenders may have the opportunity to make one or two complimentary calls to inform family or friends. Should further attempts be needed, these will be collect calls, assuming your phone service accommodates such calls.
If receiving collect calls is not an option due to cell phone restrictions or service limitations, establishing communication requires purchasing phone credits from the facility's inmate calling system.
Contact Securus by Phone: 972-734-1111 or 800-844-6591
Securus Phone System Cost & Fees - *Subject to Change
ADVANCE CONNECT Phone Calls
$0.21 per minute
INMATE DEBIT Phone Calls
$0.21 per minute
DIRECT BILL Phone Calls
$0.25 per minute
TRADITIONAL COLLECT Phone Calls
$0.25 per minute
VOICEMAIL Message
One minute - $0.75 per minute
For current online rate quote, go here.
Generally, jails and prisons do not accept messages for inmates, with notable exceptions for emergencies, such as family deaths, communicated through a chaplain or high-ranking official. Additionally, some inmate phone systems offer voicemail services for a nominal fee. For availability of this service at the Douglas County Detention Center, refer to the inmate phone system above, or contact the facility directly at 303-660-7550.
Inmates at Douglas County Detention Center have several options for calling outside parties:
If you encounter difficulties finding the current phone service provider, this may indicate a recent change. Contact the Douglas County Detention Center directly at 303-660-7550 for updated information. Note that inmates are often required to list individuals for phone communication and visitation privileges and get them approved before they can make a phone call to you. Ensure you are on this list to receive calls.
Yes. Inmates at the Douglas County Detention Center have the ability to call individuals on their approved contact list. These calls can be made if the recipient agrees to accept collect calls or if the inmate has sufficient funds in their prepaid account.
Restrictions on who an inmate can call are typically set by the account holder rather than the facility itself, allowing for controlled communication.
To accept a collect call from an inmate, you will be prompted by an automated message to acknowledge and accept the call charges after confirming the inmate's identity. Make sure that your carrier allows you to accept collect calls.
If you wish to stop receiving calls, you can request your phone service provider to block further calls from the facility.
Collect calls from the Douglas County Detention Center are among the most expensive, potentially costing more per minute than international calls. Charges for accepting these calls can range from $1.00 to $1.50 per minute, significantly higher than rates for calls made through the facility's contracted phone service.
If you encounter issues receiving collect calls from the Douglas County Detention Center, your first point of contact should be your phone service provider. Note that landline and cellular services may have different policies and capabilities for handling collect calls.
The federal government caps the cost of jail phone calls in the U.S. at $0.21 per minute, regardless of whether the call is prepaid or facilitated through a recommended service provider. A list of these reputable companies is available further down this page.
Additionally, some independent services offer rates as low as $0.05 to $0.10 per minute, often through pre-purchased time blocks or with high fees in other areas. Exercise caution and thoroughly review these offers.
Inmates at the Douglas County Detention Center are generally allowed to make phone calls, starting after breakfast and continuing until lights out. Calls are prohibited during meals, head counts, shift changes, and other official activities. Trustees and inmates with work responsibilities may have additional restrictions based on their duties.
Typically, phone privileges are available from 7:30 AM to 10:00 PM, excluding the aforementioned blackout periods.
There is no set limit on the number of calls an inmate can make, with the primary restriction being the available funds for phone time. Exceptions to any limits do not apply to legal communications regarding their court case. For some reason, some institutions, like those in the United States Bureau of Prisons, may impose a monthly spending cap of $300 on phone calls.
The Douglas County Detention Center and most other county, parish and city jails do not put a limit on an inmates monthly spend for phone calls.
The cost for an inmate to call from the Douglas County Detention Center is capped at $0.21 per minute by federal regulation, applicable for both prepaid cards and phone services contracted through the jail. While many companies operating in this space are reputable, some independent providers offer rates between $0.05 to $0.10 per minute, often by selling bulk time with potential for unused minutes or hidden fees. It's important to carefully review these alternatives.
Inmates are allowed to make phone calls post-breakfast until lights out each evening. Restrictions apply during meals, head counts, and shift changes. Those with work duties or other responsibilities may face further limitations to accommodate their schedules. Generally, phone use is permitted from 7:30 AM to 10:00 PM outside of these exceptions.
There is no restriction on the number of calls an inmate can make, subject to the balance available for phone time. Legal communications and court-related discussions are exempt from any potential limitations. Note that federal inmates may have a maximum monthly expenditure of $300 for phone calls.
The current telephone service provider for the Douglas County Detention Center may change from time to time. If this information is not available, it may indicate a recent change in providers. For the most accurate and up-to-date information, contact the facility directly at 303-660-7550.
Contact Securus by Phone: 972-734-1111 or 800-844-6591
Securus Phone System Cost & Fees - *Subject to Change
ADVANCE CONNECT Phone Calls
$0.21 per minute
INMATE DEBIT Phone Calls
$0.21 per minute
DIRECT BILL Phone Calls
$0.25 per minute
TRADITIONAL COLLECT Phone Calls
$0.25 per minute
VOICEMAIL Message
One minute - $0.75 per minute
For current online rate quote, go here.
The market for inmate phone services is competitive, with each company offering similar services at a federally regulated rate of no more than $0.21 per minute for domestic calls. This industry caters to a unique, captive audience, emphasizing the importance of selecting a provider carefully.
Inmates at the Douglas County Detention Center cannot send texts directly from facility phones. However, an increasing number of facilities are introducing services that allow inmates to send texts via kiosks and tablets. For detailed information on this jail's email and text services, if this service is available, see below.
Most jails offer inmates and their contacts the option to purchase calling cards from the commissary or to buy phone credits online from designated service providers. While some facilities still rely on collect calls, placing a financial strain on inmates and their families, the Douglas County Detention Center may support alternative options. For current policies regarding phone card purchases, contact 303-660-7550.
While inmates at the Douglas County Detention Center can generally make phone calls as often as they choose, their ability to do so is limited by the available funds for phone time. Certain facilities, including federal prisons, impose monthly spending caps — typically $300, with an increase to $400 during holiday periods. These restrictions are designed to manage phone access and ensure equitable use among inmates.
Although many phone service providers cater to jails and prisons, few accept cash payments directly. Some offer cash payment options through ATMs located in check cashing outlets, all accept online payments and payments by phone, and a limited number accept money orders or cashier's checks by mail. For individuals without bank-issued credit or debit cards, prepaid cards are a viable alternative, available at numerous locations nationwide.
Additionally, some facilities allow inmates to buy prepaid phone cards through their commissary accounts, which can be funded with postal money orders or using an online money sending service.
Click on the image above for complete information on how to send an inmate money online, by phone or at the Douglas County Detention Center
Video calls, akin to video visits, offer a more immersive experience by allowing inmates and their approved contacts to see each other, enhancing the emotional depth of their conversations. This method is increasingly preferred for its ability to provide visual connection.
Facilities equipped with video call capabilities often provide inmates with handheld tablets, enabling private communication from their cell or a secluded area, unlike the more exposed kiosk stations.
For details on the Douglas County Detention Center's video call options, see below. If the service seems unavailable, it may be due to a recent provider change; contact 303-660-7550 for the latest on arranging video calls.
Within the confines of the Douglas County Detention Center, cell phones are deemed contraband and pose a significant security threat. All forms of communication, except for privileged interactions with attorneys, are subject to monitoring. Being found in possession of a cell phone can lead to criminal charges for an inmate, as it presents risks such as witness intimidation, escape planning, or managing illicit activities from within the facility.
Inmates are prohibited from using personal cell phones during their incarceration. Confiscated at booking, cell phones are stored until release, unless retained by law enforcement as criminal evidence.
While accepting a call from an inmate's contraband cell phone in the Douglas County Detention Center may not directly result in criminal charges for a civilian, it can lead to the suspension or permanent termination of communication privileges with the inmate.
Being implicated in the smuggling of the device or contributing to its operational funds, however, constitutes a criminal act with significant legal consequences.
We’ve compiled a list of frequently requested answers for everything you need to know about the Douglas County Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing this information, call 303-660-7550 for further assistance.
Inmate mail serves as an essential communication pathway for those incarcerated, facilitating connections with the external world. Below is an overview of inmate mail and its regulations:
Security and contraband prevention measures have led to stricter mail policies in many facilities:
For detailed inmate mail policies at Douglas County Detention Center, contact the jail at 303-660-7550 or refer to the inmate mail details provided.
Correctly addressing mail to your inmate is crucial. The following addresses are associated with jail communication:
Accessing comprehensive information regarding inmate mail, sending money, and communication policies is essential for maintaining contact with incarcerated individuals.
For more information, visit the Inmate Money section further down this page, or directly reach out to the Douglas County Detention Center by calling 303-660-7550.
For personal mail to inmates, use the following address:
Inmate ID# - (preferred address)
Inmate's Full Name & Booking #
c\o Securus Digital Mail Center – Douglas County Jail
PO Box 509
Lebanon, MO 65536
or
Inmate's Full Name and Inmate ID#
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547
To send money orders for the inmate’s commissary account, refer to the Inmate Money section further down this page.
This information is primarily for visits and official matters.
4000 Justice Way
Castle Rock, CO 80109-7547
To send a letter to an inmate at the Douglas County Detention Center, it is crucial to adhere to all mail policies and guidelines detailed on this page. Also, check for any updated mail guidelines on the official facility page. For further inquiries, contact the jail at 303-660-7550.
Be aware that failing to comply with mailing requirements can result in your letter not being delivered.
Although the jail may claim to return undelivered mail, there is a risk it could be discarded instead.You don’t want to be sitting at home wondering why the inmate hasn’t replied when they may not have gotten your letter in the first place.
To ensure your mail reaches the intended inmate, it must be addressed correctly. Follow these guidelines:
Include a full return address with your full name and address. Mail without this information will not be delivered.
Address the mail to the inmate using the following format:
A letter not fully addressed may not be delivered. Given the possibility of multiple inmates having the same name, correct addressing ensures your mail reaches the right person.
When a letter is not delivered to an inmate, notification practices vary by facility. Some jails may inform you if your letter was returned due to issues such as improper addressing, lack of a return address, contraband inclusion, policy violations, or forbidden sender contact. However, most often, undelivered mail is either returned or destroyed, with illegal substances being reported for criminal investigation.
Typically, only letters, computer printouts, and photographs (not polaroids) are allowed in inmate mail. Exceptions exist, with some facilities, like Riker’s Island in New York City, permitting a broader range of items.
For specifics on what you can send to an inmate at the Douglas County Detention Center, please consult the guidelines on this page.
Postcards
The Douglas County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Douglas County Detention Center may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
To confirm that the Douglas County Detention Center still allows letters in envelopes call 303-660-7550 or view the Inmate Mail Instructions by going here.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Douglas County Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Douglas County Detention Center continues to allow books to be mailed by a third party publisher or bookseller, call 303-660-7550.
Care packages
Jail policies on photographs vary, but most allow a limited number of non-Polaroid, appropriate photos. Some facilities may only accept photocopied images or require digital delivery. If uncertain about the Douglas County Detention Center’s photo policies, contact the facility directly by calling 303-660-7550.
Many jails allow inmates to receive newspapers, magazines, and books directly from publishers or trusted sources like Amazon. Restrictions apply to content and binding type. The Douglas County Detention Center policy on publications should be referenced directly above, but if absent, inquire directly at the facility by calling 303-660-7550 Note: The address for sending publications may differ from the inmate's personal mail address.
Use the following address for sending publications to inmates:
Inmate ID# - (preferred)
Inmate's Full Name & Booking #
Douglas County Detention Center
4000 Justice Way
Castle Rock, CO 80109-7547
or
Douglas County Detention Center, Inmate ID#
4000 Justice Way
Castle Rock, CO 80109-7547
Notably, some New York jails, including Riker’s Island, deviate by accepting direct mailings of publications; books, magazines and newspapers directly from their friends and family.
There are no restrictions on the frequency of sending letters or cards to an inmate, but the content must adhere to the Douglas County Detention Center's mail policies. For detailed guidelines, refer to the information provided on this page.
Inmates can send letters as frequently as they wish. The only limitation is their ability to purchase stamps from the commissary, and the commissary spending cap set by the Douglas County Detention Center.
Contraband encompasses items not permitted by the jail.
The 'allowed items list' is significantly shorter and typically includes only a certain number of photographs (non-polaroid), newspapers, magazines, and books from publishers, and specific care packages from companies vetted by the Douglas County Detention Center.
Some facilities allow inmates to receive mail printouts, including photographs and information. Check Douglas County Detention Center's mail policy for specifics or contact the facility directly by calling 303-660-7550.
Most jails have arrangements with companies to deliver food, hygiene products, and clothing to inmates. Such purchases are regulated and must be made through approved vendors.
For details on approved vendors and package policies at the Douglas County Detention Center, refer to Commissary section below, or contact the jail directly by calling 303-660-7550.
While there are many companies that have been contracted to deliver packages to inmates, here are some of the most popular.
Check with the rules at the Douglas County Detention Center Commissary section below to find out what vendors they accept packages from.
To send a gift to an inmate, it must be purchased from a store that has a contractual agreement with the Douglas County Detention Center.
- Food and Snacks
- Personal Hygiene Products
- Register here.
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
Sending illegal items to an inmate can result in legal trouble for both the sender and the recipient. Non-illegal items that are not permitted will either be destroyed or possibly returned. Repeated violations may lead to restrictions on communication privileges, including visitation and phone calls.
Directly sending postage stamps to inmates is not allowed. However, inmates can purchase stamps via the commissary. You can support your inmate by sending money specifically for this purpose. Information about sending money can be found in the Inmate Money section below.
Inmates lacking financial resources are provided with a basic allowance of stamps, envelopes, and stationery by the jail each week, ensuring they can maintain communication with the outside world.
Sending drugs, weapons, or any illegal items to an inmate is strictly prohibited. Such items will be confiscated and handed over to law enforcement authorities, potentially leading to criminal prosecution of the sender.
We’ve compiled a list of the most frequent answers to questions for everything you need to know about Douglas County Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.
Douglas County Detention Center has established protocols for adding money to inmate accounts, which may include funds for their trust and commissary accounts, as well as communication services. For detailed instructions, refer to the provided information or contact 303-660-7550.
Click on the image above for complete information on how to send an inmate money online, by phone or at the Douglas County Detention Center
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
Every facility has its own policies. Check with the facility to see what is and what is not allowed before sending any money by reviewing the information above, or by calling 303-660-7550.
For convenience, many jails and prisons collaborate with external companies that facilitate online, mail, phone, or ATM deposits for inmate accounts. If Douglas County Detention Center has partnered with any specific service providers, relevant details and procedures will be listed above.
A variety of companies offer services to manage inmate financial accounts, aiming to ease the administrative and financial responsibilities of the facilities. Typically, these services charge a transaction fee, which can range from 3% to 5% of the total deposit amount.
To get money to an inmate at Douglas County Detention Center, there are a number of companies that will deliver money to their commissary account. It’s important to check with the Douglas County jail to verify what companies they work with by reviewing the information above, or by calling 303-660-7550.
To mail funds to an inmate, obtain a money order or cashier's check, avoiding cash or personal checks for security reasons. Contact the jail directly at 303-660-7550 for the specific mailing address for inmate deposits.
Note that money orders or cashier’s checks should come from a reputable source, like the United States Postal Service. Money orders or checks from less reputable or recognizable sources may result in the money being held for up to 30 days.
Facilities typically partner with external companies to facilitate online money transfers to inmates. To identify the service provider Douglas County Detention Center works with, please review the information below, or call 303-660-7550 for detailed information.
Click on the image above for complete information on how to send an inmate money online, by phone or at the Douglas County Detention Center
Inmate funds include the cash possessed at booking and amounts added by friends and family, known as the inmate trust, commissary, or money account.
Most jails cap individual deposits at $200. For money orders over $50.00, some facilities may delay funds availability up to 30 days. The fastest method to deposit funds is through the approved external vendor online or by phone.
Generally, inmates are allowed to spend $300-$400 monthly on snacks and hygiene, with an additional $300 for communication services. Limits on snack spending can be as low as $100 in some jails. For specifics on Douglas County Detention Center's policies, call 303-660-7550.
1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.
Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132
Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.
5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.
Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages
Customer Service Contacts:
Phone: 866-345-1884
Email: [email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.
While not illegal, cash is considered contraband within Douglas County Detention Center and will be confiscated if found. This may lead to additional penalties such as restrictions on phone use or visitation rights, although criminal charges are unlikely.
Instead of cash, inmates frequently trade items like food, meals, stamps, services including haircuts, cell cleaning, legal advice, artwork, and communication credits (such as phone time or email access).
Inmates have devised various methods to circumvent the prohibition of cash for purchasing items or gambling:
It's crucial in jail to fulfill any agreed-upon trades or services, as failing to "pay" debts can lead to serious consequences. Repercussions are similar to those that a loan shark may dole out when you don't pay your gambling debts.
In many jails, there is a healthy barter economy where inmates will trade services with each other. This allows them to, for example, get haircuts in exchange for legal advice or communication credits.
- Food and Snacks
- Personal Hygiene Products
- Register here.
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
Inmates have access to a wide variety of food items through the commissary, including:
Selection varies by facility, with some offering larger ranges or even contracting with companies for special food packages, including fast food options.
Beyond food, the commissary provides inmates with a range of products for personal use and entertainment:
Just as all of us enjoy snacking on 'comfort foods' at home, for inmates it is the only thing they have to help them feel normal. In addition, commissary items are the foundation of the entire jail economy.
There is no cash.... this is it. Items purchased on commissary are traded for everything; all the needs, wants and desires. The 'interest rates' When an inmate is loaned a bag of chips for example, they have to repay with two bags of chips.
For all of these reasons, if you can afford it, it's helpful for your inmate to have enough commissary to be comfortable. That said, don't leave yourself short. Paying the bills and taking care of your needs and the children's needs, are most important.
If you can afford it, you can either order commissary online from the company that Douglas County Detention Center contracts with (see above), or if there is no company listed you can also send money directly to them by either following the instructions mentioned above in the Sending Inmate Money section.
Click on the image above for complete information on how to send an inmate money online, by phone or at the Douglas County Detention Center
Indigent inmates, those with no money at all, are given the basic necessities, but life on the inside is much easier when you have a little bit of money. Being able to buy snacks, magazines, or nicer clothes can make one’s time in jail or prison much less traumatic.
Modern jails are all implementing messaging systems that enable inmates to keep in touch with friends and family through a service that resembles a blend of emailing and texting. This system utilizes unique account numbers rather than personal email addresses or phone numbers, with the service provider acting as an intermediary.
We’ve compiled a list of easy to understand answers for everything you need to know about Douglas County Detention Center’s Inmate Texting Policies, Rules and Guidelines. If you still have questions after reviewing this information, call 303-660-7550 for further assistance.
To initiate communication, an external contact must undergo an approval process similar to visitation clearances. Following approval, an account is created and funded via a credit or debit card, allowing messages of limited character length to be sent to the inmate. Messages are screened for prohibited content by automated systems, with potential manual review by facility staff.
Using this messaging service incurs a fee ranging from $0.50 to $1.00 per message, approximately equivalent to 500 characters. Inmates can reply if the account has sufficient funds for return messages.
While inmates' contacts can send photos, inmates themselves cannot due to security measures. Photos are subjected to stringent security checks to screen for inappropriate content, costing around $0.50 per photo. Approved photos are viewable in the inmate's account but cannot be printed.
It is not possible to send inmates links to videos due to the closed nature of the system within Douglas County Detention Center, which restricts internet access and thereby the ability to view external content, and they cannot send you videos for security reasons.
Similar to texts and photos, videos can be sent to inmates, subject to certain restrictions. Companies typically limit your video length to one minute, with costs ranging from $2.00 to $3.00 per submission. Content is screened for appropriateness, and rejected videos do not qualify for refunds. Unlike photos and texts, inmates cannot send videos in return.
In facilities that offer electronic messaging services, inmates typically access their accounts through kiosks located within their unit, similar to public computer terminals. For more personalized access, inmates may also use tablets, which resemble durable versions of consumer tablets.
These devices are used for accessing messages, photos, and videos privately. Any damage to these tablets results in financial responsibility for the inmate, with repair or replacement costs deducted from their commissary account. For more information on tablet usage and related costs, scroll down to the Inmate Tablet section or view the information directly below.
Questions:
To add funds to an inmate's messaging account, credit and debit cards are accepted. Visa and MasterCard are universally accepted, while Discover is widely accepted, and American Express is less commonly accepted.
Inmates are not restricted in the number of texts and emails they can send and receive from approved contacts, allowing for regular communication with family and friends.
Inmates with personal tablets can text at any hour. Those dependent on communal kiosks are restricted to operational hours, typically from 7:00 AM to 10:00 PM, barring meal times, head counts, and shift changes.
Direct communication between inmates across different facilities is prohibited to maintain security and order. While technical workarounds exist, such as unauthorized access to a phone with internet capabilities, these are against regulations and carry consequences.
The specifics regarding the electronic messaging system at Douglas County Detention Center, including availability and provider details, are typically listed at the top of this page. In the absence of such information, it may indicate a recent change in service providers or the absence of messaging services. For the most current information, contacting 303-660-7550 directly is recommended.
The United States hosts several companies that facilitate electronic communication between inmates and their external contacts. These services offer a crucial link for maintaining connections through text and email messaging.
The comprehensive list of these service providers can be found below.
We’ve compiled a list of answers to questions for everything you need to know about Douglas County Detention Center’s Inmate Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 303-660-7550 for further assistance.
Information regarding the tablet program in Douglas County Detention Center, if they are avaialable, can be found below. Absence of details may indicate recent changes in service providers or tablet services are not yet available to inmates. For confirmation and the latest updates, call 303-660-7550.
Questions:
Tablets provide inmates with a range of communication options, including video visitation, phone calls, and electronic messaging.
Besides communication, tablets serve as a source of entertainment through movies, TV shows, music, and e-books, and as tools for education, self-help, and legal research.
Tablets within the facility are not internet-connected. All communications and content accessed through the tablets are routed through a controlled system managed by the tablet provider and the facility, ensuring that content is screened and complies with jail policies.
Tablets are provided free for inmate use, with multiple units available per facility, courtesy of the contracted service provider. However, fees apply if the inmate keeps the tablet in his or her possession for entertainment, and for services like video visits and electronic messaging, paid by the inmate's contacts.
The provision of tablets to inmates, often perceived as a luxury, serves a pragmatic purpose. By engaging inmates in constructive activities, the facility aims to enhance safety and manage behavior effectively. Tablets also act as a behavioral incentive, encouraging compliance with facility rules to retain access.
Several companies offer tablet services specifically designed for jails and inmate use, facilitating communication, education, and entertainment:
If an inmate damages a tablet, they are held financially responsible for its replacement. The cost is deducted from their commissary account, resulting in a dual penalty: the loss of tablet privileges and the inability to purchase commissary items like snacks.
It’s also worth noting that a broken tablet is likely to lead to a cell being thoroughly searched (tossed) looking for broken glass or other parts of a tablet that can be used as weapons.
